Andy Byrne



Andy Byrne – Host of Andy’s Smart Life, a channel for using technology to simplify your life and make things more fun. Co-Founder of Innovative Startup a social collaboration tool on a mission to democratize innovation and former Founder of WeDevelop Limited, a Dublin based software development house for websites, mobile apps and bespoke web based platforms. Former host and founder of UpStarts, a special interest radio show for entrepreneurs on Dublin City FM. Andy has a wide range of experience across large corporations as well as start-ups and now wants to show how people can take back control of their digital lives through smart technology and organisation.



Employment History

Associate Faculty Lecturer - National College of Ireland

September 2023 –
Lecturing in Business, Management, Sales and IT Systems.

Learning Consultant (Hybrid) - Global Operations Learning Organisation – Meta (Facebook)

July 2022 – August 2023
Hybrid Learning Consultant Role comprising, Standard Learning Consultant Role, Project Manager, Learning Experience Designer & Learning Delivery Partner. Owning projects end to end and actively seeking areas for improved learning and development intervention as well as project managing large training design and delivery initiatives across Scaled Operations.

Project Manager - Problem Integrity Operations – Meta (Facebook)

June 2020 – July 2022
Managing and supporting 3 Trust & Safety problem areas across the social media platforms of Facebook & Instagram.

Managed Partners / Agencies Team Lead – Cognizant@Facebook

April 2019 – May 2020
Specialist team of client support experts dealing with premier tier advertising clients for Facebook.

Client Concierge Team Lead – Cognizant@Facebook

October 2018 – March 2019
Managing a team of client support experts dealing with high priority and high tier advertising clients for Facebook.

Sales & Operations Management Consultant – Waypoint

July 2018 –
I provide consulting to Waypoint on sales and operations strategy. Waypoint is a brand new enterprise collaboration platform, enabling teams to connect to the right people and information throughout the project life cycle – helping to better understand project requirements, develop project buy-in and support, solve problems and manage change.

Chief Operations Officer –

April 2016 – July 2018
PlayTank is a social collaboration tool, on a mission to democratize innovation. PlayTank enables participants to easily extract components of an innovation concept and reuse them in other solutions.

Client Services & Operations Managing Director & Founder – WeDevelop Limited

Sept 2014 – May 2016
Innovative Web Design and Software development house based in Dublin City. WeDevelop aims to act as a dedicated development partner to make your visions a reality.

Co-Founder & Co-Host (Weekly Radio Show) - UpStarts 103.2FM

April 2013 – April 2015
A weekly special interest radio show for entrepreneurs on Dublin City FM.

Manager & Lead Trainer – Definition Training

Sept 2011 – Sept 2014
Sales and IT training that is relevant and innovative, easy to follow, and tailored to each audience. Training sales, IT and communications.

Customer Operations Sales & Service Trainer for Vodafone Ireland

January 2008 - Sept 2011
Responsible for training customer service reps, team leaders and managers across two busy call centres, primarily in sales and care as well as IT.

Business account manager for Bitbuzz

June 2007 - Dec 2007
Account management, field Sales and marketing, business 2 business, contact management, new business acquisition.,

Advertising Sales Executive for Spin 103.8FM

February 2007 – June 2007
Account management, field Sales and marketing, business 2 business, contact management, new business acquisition.

Account Executive for Clearwire Broadband

Feb 2006 – Feb 2007
Account management, field Sales and marketing, event management, contact management.,

Retail Sales Consultant for CarphoneWarehouse

Feb 2003 – Feb 2006
Account management, sales and care, tech support, bill management.,

Sales Associate for Dell Computers

June 2002 – December 2002
Account management, sales and negotiation, contract management. Sales & Finance to the UK market.

Retail Sales Consultant for Meteor Mobile Communications

June 2001 – April 2002
Account management sales and care insurance and handsets.


National College of Ireland

September 2018 - current
Masters in Business Administration (MBA),

Irish Management Institute IMI

March 2008
Certificate in Professional Training Skills, Certified Professional Trainer,

Trinity College Dublin

October 2000 - May 2003
Computer Science, Linguistics & French (incomplete on medical grounds),

Castleknock College (St Vincent's College Castleknock)

September 1994 - June 2000
Junior & Leaving Certificate (Higher Levels),

St. Bridgets National School Castleknock

September 1986 - June 1994
Primary School.







Other Interests


• IMI Certified Professional Trainer
• Certified Professional SCRUM Master - PSM I
• Former host of UpStarts – special interest radio show on Dublin City FM
• Former Finance and Services Officer Trinity College
• 2001-2003 Faculty Convener Engineering & Systems Sciences TCD
• Speaker at CCMA networking events for call centres


• Gaiety School of Acting Performance 2 Year Cert in Advanced Performance
• Member of Company D Theatre Company Dublin
• Loop Group Voiceover Artist for TV & Film
• Various extra work and acting appearances
• Involved in theatre and public speaking work

IT & Communications

• HTML CSS Php & MySQL web programmer
• Various websites created for businesses charities and educational establishments
• Excellent with electronics & software
• Created various training programmes on mobiles and communications


• 2 Years Vincent dePaul Society work with Holy Angels Special School
• Fundraising for Temple Street Children's Hospital as part of Bad Medicine Charity Events
• Organiser and walk co-ordinator for Dublin Zombie Walk in aid of Irish Cancer Society & Barnardos

Language Skills







If you are interested in anything that I do you can contact me via the contact form here.


C/O PlayTank Limited